This policy is a part of the My Clean City member agreement, and it controls over any conflicts with that agreement. Please read this policy carefully. By visiting, joining, or using My Clean City, or otherwise indicating that you agree to this policy, you consent to and authorize our using your personal information as described in this policy. If you don’t consent to us using your information as described, please stop using My Clean City and, if you are a member, delete your account. Please contact us if you have any questions or concerns.
My Clean City is a private social network for neighbours to contribute to a cleaner street and inevitably a cleaner society. We use “My Clean City” here to refer to the MyCleanCity.nl website and our iOS and Android apps (also referred to as our “Services”) that provide you with access to that platform. We also use “My Clean City” to refer to the companies operating our Services.
The owner of My Clean City is Savana Solutions and is located at (2511 CB) The Hague at Kalvermarkt 53. It is responsible within the meaning of Article 1 (d) of the Personal Data Protection Act ("Wbp") for processing your personal data and will also report this to the Personal Data Authority.
My Clean City can be a great way for members to come together and build a tighter knit community. To make it work, we have some clear ground rules and expectations about member information and privacy:
We collect information from you, when you give it to us directly or give us the go-ahead to get it from another source.
For example, when you register for My Clean City, you voluntarily provide your name, address, email address, and similar information. Here are some other ways that you might provide us with information: If you decide to invite new members to join My Clean City, you might share their residential or email address with us, or share your contacts with us, so we can send an invitation and follow-up reminders on your behalf.
We collect information from your browser, computer, or mobile device, which provide us with technical information when you use My Clean City as a visitor or member. Like nearly every other online service, we automatically collect technical information created when you visit or use My Clean City or read a message from us, including:
We collect information from public sources, such as census data, street addresses, property lot maps, and postal address change information. This helps us understand our members and potential areas for expansion.
We use information to identify and invite potential new members, and to set up new My Clean City neighborhoods.
We use information to get you started on My Clean City:
You can view and customize the data stored in your My Clean City Account. If you want to see the data that My Clean City has recorded of you, you can request a review on your own account. This request can be sent to email@example.com. My Clean City will respond to your inspection request within four (4) weeks.
If you wish to make changes to the data you have seen in response to your inspection request, you can request this by sending an email to firstname.lastname@example.org . You can request that My Clean City removes or hides your data. The costs are for your own account. My Clean City will respond to your request within four (4) weeks. If My Clean City rejects your request, we will explain why your request was rejected.
My Clean City is a platform for neighbors to share helpful information with each other to inevitably create a cleaner society. To that end, we make the Content you post on My Clean City, such as posts, replies, messages, and profile information, available to other My Clean City members.
As we’ve said above, we know that you do not want spam or marketing calls from third parties, so we will never sell or rent your personal information to third parties, and we won’t share it with a third party unless we have your authorization.
We share some aggregated information about our neighborhoods with government agency members and other organizational members, such as statistics about neighborhood activity and size. Because of the special role played by government agency accounts, we may provide agency accounts with limited identifying personal information (first name and last initial) for neighborhood Leads, so that the agency can communicate directly with them.
We may also share aggregated or de-identified information with government agency members or other organizational members.
In limited circumstances (for example to highlight popular neighborhood resources or topics on the neighborhood’s home page), we may make snippets of Content available, without your name or other identifying information, to the public (meaning non-members and search engines).
We may share your personal information with third-party service providers doing work for us. These third parties are contractually required to use it only to provide their service to us, and contractually barred from using it for their own purposes. (For example, we use a company to help test and analyze the performance of our website and mobile applications.)
We may share your information within our “corporate family”, meaning MyCleanCity.nl & Savana Solutions a registered company in the Netherlands. Upon or in anticipation of the merger or acquisition of our company and/or all or part of its assets, your personal information may be transferred. If you have questions about the My Clean City family of companies, contact us.
Wet Openbaarheid van Bestuur (Wob). Posts by government agency accounts, and your replies to those posts, may be subject to laws mandating public access to government records (such as the Wob).
Legal and Safety Reasons. We may retain, preserve, or share your personal information if we have a good-faith belief that (a) we are legally required to do so in response to a legal request (e.g., a subpoena, search warrant, court order, or other request from law enforcement) or (b) that it is necessary or appropriate to do so to protect our rights, property, or safety; to enforce our Member Agreement or any other agreements we have with you; or to prevent physical injury or other harm to any person or entity, including yourself and members of the general public. Our legal team reviews every request received from law enforcement, and we frequently seek modifications of requests that we believe are procedurally flawed or too broad.
Account Security. My Clean City uses technical and organizational measures intended to keep your data secure, including using https on our web pages to reduce the risk of unauthorized interception of your communications during your visits to the website. However, the internet is not a fully secure environment and we cannot guarantee that your personal information won’t be intercepted or improperly accessed. Please ensure that you keep your password safe and do not share it with anyone.
Accessing Your Information. You can access much of your My Clean City information by logging into your My Clean City account.
Other Services and Websites. In using My Clean City, you may come across links to websites and services operated by third parties (for example, if a member shares a link to a video on YouTube). These third parties have their own privacy policies, which will apply to your activity if you click on the link and access their website or service. We do not accept any responsibility or liability for such external sites’ privacy and security practices.